The article is for the End Users' supporters only. If it can be applied to the SP as well - please edit it accordingly.
The article is described steps for eToll, HuGo, and Sent-Geo deactivation in order to avoid false payment for a client when an object has been deactivated/terminated, but additional services have been not.
Do not miss any steps and make them one after another.
Mentioned functionalities should be disabled before object termination/deletion.
The same steps could be applied to the standard deactivation services process.
Hugo
Use the current instruction for Hugo deactivation:
https://my.ruptela.com/hc/en-us/articles/7895553447965-How-to-disable-HU-GO-functionality-for-a-client-
Steps Deactivate HU-GO in Advanced configurator can be replaced via diff file:
Deactivation_Hugo_only_conf_06_31.ft5d
Do not use any other diff files or previously uploaded device configuration files to clean eToll settings.
Updated JSON file for Postman in attachments: HU-GO v4.postman_collection.json
Hugo+eToll
If HuGo+eToll is enabled, deactivate services one by one via Jenkins and Postman using described steps above. Only then, a diff configuration file can be applied. The last step - is object deactivation/termination according to the current process.
Use the following file to disable Hugo+eToll:
Deactivation_Hugo_and_etoll_conf_06_31.ft5d
Do not use any other diff files or previously uploaded device configuration files to clean eToll settings.
Sent Geo
Follow the 1st point from the eToll section to check the SentGeo status of an object.
If an object has inactive status (N/A or False), you can do object deactivation/termination.
Related topics:
Activation / deactivation of SIM cards (general);
How to delete objects for end-users;
SIM status (active/pause/terminate).
If not, namely a status is True, perform the following next steps.
Deactivate SentGeo service via Jenkins:https://ruptela.atlassian.net/wiki/spaces/RnD/pages/2300379156/SentGeo+service+provisioning+v1.0#Deactivation-of-SentGeo-service-by-list-of-IMEIs
Deactivate or Terminate an object according to the current process.