This article explains recommendations for Raw data analysis in Car sharing incidents. The most common usage cases are incidents related to door lock/unlock issues and CAN data reading issues.

Preparation steps:

1. Open the object on TrustTrack according to Basic troubleshooting for Car sharing objects (Ride Share)

2. Download the Raw data report:

3. Depending on the type of issue, follow the recommendations below on file formatting.

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Fixing the column to be always visible

In most cases, it is very useful to highlight "Date and time" column to be always visible, especially when the parameter which needs to be analyzed is at the far-right end of the document.

Filtering of parameters by their values

For data analysis, it is very common that only some values have to be filtered out in order to detect abnormal behaviors. Select the last column, then scroll to the left-most side and select "A" column while holding SHIFT key. Then, select "Main > Sort and filter > Filter"

Color-coded highlighting of input values

For analysis, color-coded highlighting of input values helps to see the changes and inconsistencies easier.

The choice of color is free, according to your needs, as long as it helps to recognize the different values.

Example: