We are receiving a lot of requests from clients with similar requests on object termination/pausing with or without object history.

Every time when we are receiving such a request we have to be fully sure what exactly the client is asking.

Firstly find out what exactly the client has in mind. If he wants to pause the SIM card (to use the device in the future) or only to have object history at the web user - it will cost 1,5 euros for the object per month or if the client wants to fully delete the object.

1. If the client answers that the object history is not needed and the device will not be used - terminate the SIM card, delete the object, and change the payment plan to Terminuota.

2. If the client is answering that object history is needed but the device will not be used - terminate the sim card, change the object payment plan at ERP to Mokėjimo planas objekto duomenų saugojimui 1,5 EUR

3. If the client is asking to pause the SIM card then inform him that it will cost 1,5 euros, pause the SIM card, and change the payment plan to Mokėjimo planas objekto duomenų saugojimui 1,5 EUR