Description:
This tutorial is on how to get RAW HEX logs from our JAVA server for a specific device that communicates with TrustTrack
Steps:
1 - Go to https://graylog-prod-1.ruptela.lt/
2 - Enter your credentials (username without @ruptela.com and your AD password)
3 - In the "Select streams" type device-communication-service
4 - Copy this command, change the IMEI, paste in the search box, and hit ENTER
"867604055663612" AND ("RuptelaDevicePacket" OR "RuptelaServerPacket" OR "Raw ruptela packet")
5 - Select the timeframe of your search, then click in the search box and hit ENTER:
6 - Click on the three dots (...) on the left side of the screen and then click on Export to CSV
7 - A popup box will open and then click "Start Download", wait a few minutes and your file will be downloaded
