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Fuel consumption troubleshooting
Albert Basiul avatar
Written by Albert Basiul
Updated over 7 months ago

Title:

Fuel consumption is not displayed: incorrect coefficients or parameter (Fuel used/HRFC) selected.

Issue description:

Fuel consumption is not displayed in TT2 account.

Cause:

Many possible causes.

Actions:

  1. First You need to check what is the Make Model and Year of the vehicle and check supported vehicle list (https://doc.ruptela.lt/display/AB/Supported+vehicle+lists) if Fuel Consumption parameter should be available from CANBUS or OBD data reading

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  1. If Fuel Consumption should be available, check RAW Data report and check if all CAN/OBD Data is correct (not stuck) and Fuel parameters are coming in a proper way:

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  1. In some vehicles if Fuel Used is not coming, and You will see that CANBUS Fuel rate is available, but CANBUS HRFC is always 0, then You need to check device configuration if Calc HRFC was enabled, and after CFG Update CANBUS HRFC should start coming:

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  1. If all parameters are available and coming in proper way, then You need to check if Fuel Consumption parameter is set correctly in Locator Control Manager page / Objects:

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If Fuel Used parameter is available then Fuel Consumption should be set from CAN engine total fuel used with Linear Function and constants: 0-0 / 2-(-1), MIN -99999999 MAX -1.

If CANBUS HRFC parameter is available then Fuel Consumption should be set from CAN high resolution engine total fuel used with Linear Function and constants: 0-0 / 1000-(-1), MIN -9999999 MAX -1.

If it is a light vehicle and OBD Engine Fuel Rate and OBD CAN Total Fuel used parameters are available then Fuel Consumption should be set from OBD CAN Total Fuel Used with Custom Function and -p1, MIN -9999999 MAX -1.

  1. After setting everything, Save Object and check Live Data:

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Tools required to fix the issue

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Link:

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Related Documentation

Links to related documentation (Product specification, manuals, datasheets and etc.)

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Keywords:

Fuel Consumption, Fuel, Consumption, Not displayed, not coming, fuel rate, HRFC, fuel used, configuration, calc hrfc, linear.

Automatically generated fields:

Document#

Fuel Consumption Not Displayed

Created By:

Maksimas Šiktorovas

On:

19/07/2021

Modified By:

Name Surname

On:

dd/mm/yyyy hh:mm:ss

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