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How to identify HW model via ERP
Albert Basiul avatar
Written by Albert Basiul
Updated over 7 months ago

Description:

As above.

Other methods are available HERE.

Required information:

Can be either of the following, but IMEI is always preferred:

IMEI

Serial number

IMSI

Steps:

1- Login to ERP with your general credentials. Choose ruptela Database. (Remember that you must have your VPN connected)

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2- Go to WAREHOUSE > Traceability > Serial Numbers(1)

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3- Search by IMEI or another provided identifier.

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Under Product column you will find the specific HW model of the device.

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