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Telefonica SIM cards states
Albert Basiul avatar
Written by Albert Basiul
Updated over 7 months ago
  • Inactive new, initial state of any SIM card. Every SIM card assigned to a Customer begins its life in this state. The card will remain in this state until the Customer assigns a Subscription Group to it (including a commercial plan) and it changes state. During this initial state, the SIM card cannot perform any kind of traffic and shall belong to Subscriptions group by default (see sections Administration of Subscriptions groups for further details).

  • Test, optional and available test for once the SIM card is assigned to a Subscriptions group that takes into account that state in its commercial plan. This state enables a limited traffic in order to prove the SIM card is functioning correctly. The traffic does not involve any fee, that is, it is excluded of the fare plans assigned to the SIM card. You can leave this state manually or automatically when the maximum allowed traffic is consumed and/or when the maximum allowed time in the state is consumed, both limits are previously fixed by the Service Provider. Service Restriction set up in the Subscriptions group through the commercial plan apply to it.

  • Activation ready, previous state to Activated and state the SIM card changes to once the time or the available traffic is consumed in the Test state. If Test state has not been defined, the change to this state shall be performed manually from Inactive new state. Once the first traffic consumption is produced, the SIM card automatically changes to Activated.

  • Pending activation, state similar to the previous one, but in this one the change to the Activated state is done manually from Inventory.

  • Activated, in this state the SIM card is fully operating, in condition of regular traffic, and fees and service restrictions set up in the Subscriptions group through the assigned commercial plan apply to it.

  • Deactivated, state a SIM card can change to, typically when there is an anomaly with the card. In this state, the SIM card does not have traffic but its permanence can entail an associated fee. From this state, the card can be activated again manually.

  • Suspended, state a SIM card can be changed to, typically in cases of fraud or unpaid, from any state it is in as long as it is not Retired. Leaving this state implies returning to the state the SIM card was in before or to be Retired. Only the Service Provider is authorized to perform manual transitions to and from this state.

  • Retired, this shall always be the last state a SIM card shall be in before it is retired. This state can only be reached if the card is suspended. Once in this state, there is no going back to the previously defined states.

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