Linqo

This article provides the outline of topics for the Technical support specialist Training plan (local support for End-users).

<a href="https://intercom.help/linqo-uab/en/articles/9318183" rel="nofollow noopener noreferrer" target="_blank">Timeline for the training (expected competences)</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318187" rel="nofollow noopener noreferrer" target="_blank">Internal systems used in daily work</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318185" rel="nofollow noopener noreferrer" target="_blank">Work processes, rules, guidelines</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318203" rel="nofollow noopener noreferrer" target="_blank">Ruptela Devices and Accessories</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318202" rel="nofollow noopener noreferrer" target="_blank">Software solutions</a>

- <a href="https://intercom.help/linqo-uab/en/articles/9318187" rel="nofollow noopener noreferrer" target="_blank">Internal systems used in daily work</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318185" rel="nofollow noopener noreferrer" target="_blank">Work processes, rules, guidelines</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318203" rel="nofollow noopener noreferrer" target="_blank">Ruptela Devices and Accessories</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318202" rel="nofollow noopener noreferrer" target="_blank">Software solutions</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318201" rel="nofollow noopener noreferrer" target="_blank">TrustTrack user interface</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318188" rel="nofollow noopener noreferrer" target="_blank">Mobile Apps</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318200" rel="nofollow noopener noreferrer" target="_blank">TrustTrack Admin panel (Locator Control Manager)</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318199" rel="nofollow noopener noreferrer" target="_blank">Device firmware</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318198" rel="nofollow noopener noreferrer" target="_blank">Device configuration</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318197" rel="nofollow noopener noreferrer" target="_blank">Device Center and Advanced configurator</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318196" rel="nofollow noopener noreferrer" target="_blank">Installations</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318184" rel="nofollow noopener noreferrer" target="_blank">Knowledge articles for common solutions</a>

- <a href="https://intercom.help/linqo-uab/en/articles/9318201" rel="nofollow noopener noreferrer" target="_blank">TrustTrack user interface</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318188" rel="nofollow noopener noreferrer" target="_blank">Mobile Apps</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318200" rel="nofollow noopener noreferrer" target="_blank">TrustTrack Admin panel (Locator Control Manager)</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318199" rel="nofollow noopener noreferrer" target="_blank">Device firmware</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318198" rel="nofollow noopener noreferrer" target="_blank">Device configuration</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318197" rel="nofollow noopener noreferrer" target="_blank">Device Center and Advanced configurator</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318196" rel="nofollow noopener noreferrer" target="_blank">Installations</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318184" rel="nofollow noopener noreferrer" target="_blank">Knowledge articles for common solutions</a>

Intermediate technical knowledge:

<a href="https://intercom.help/linqo-uab/en/articles/9318195" rel="nofollow noopener noreferrer" target="_blank">Preparing the device configuration to enable functionalities</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318194" rel="nofollow noopener noreferrer" target="_blank">Advanced functionalities in TrustTrack Admin panel (Locator Control Manager)</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318193" rel="nofollow noopener noreferrer" target="_blank">TT2 Admin panel</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318192" rel="nofollow noopener noreferrer" target="_blank">TrustTrack integrations (API, Astrata, Sent-Geo, e-Toll, Car Sharing, etc.)</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318191" rel="nofollow noopener noreferrer" target="_blank">Advanced troubleshooting (collecting Device log)</a>

- <a href="https://intercom.help/linqo-uab/en/articles/9318195" rel="nofollow noopener noreferrer" target="_blank">Preparing the device configuration to enable functionalities</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318194" rel="nofollow noopener noreferrer" target="_blank">Advanced functionalities in TrustTrack Admin panel (Locator Control Manager)</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318193" rel="nofollow noopener noreferrer" target="_blank">TT2 Admin panel</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318192" rel="nofollow noopener noreferrer" target="_blank">TrustTrack integrations (API, Astrata, Sent-Geo, e-Toll, Car Sharing, etc.)</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318191" rel="nofollow noopener noreferrer" target="_blank">Advanced troubleshooting (collecting Device log)</a>

Upper-intermardiate technical knowledge:

<a href="https://intercom.help/linqo-uab/en/articles/9318073" rel="nofollow noopener noreferrer" target="_blank">How to interpret Device logs</a>

<a href="https://intercom.help/linqo-uab/en/articles/9318190" rel="nofollow noopener noreferrer" target="_blank">Understanding Ruptela device protocol</a>

- <a href="https://intercom.help/linqo-uab/en/articles/9318073" rel="nofollow noopener noreferrer" target="_blank">How to interpret Device logs</a>
- <a href="https://intercom.help/linqo-uab/en/articles/9318190" rel="nofollow noopener noreferrer" target="_blank">Understanding Ruptela device protocol</a>

Technical support specialist Training plan (End-users)