Recommended when a device is currently sending data to TrustTrack2 (or capable through connect SMS command). Please follow the below steps to get a device configuration (CFG) file via Locator Control Manager (LCM).

1 - Login to https://track.ruptela.com/administrator/authentication/login

2 - Go to Device CFG update

3 - Search an object by IMEI or object ID

4 - Select an object by "checking" it

5 - Click on Request file. A DCS command will be generated

6 - Wait for the file to be downloaded (click on Refresh to update the Request Status)

Note: Instead of waiting for the device to send data on its own to TT2, you can speed up the process by forcing a link between the device and server by sending a connect SMS command. In case the device is not configured to send data to TT2, this step is mandatory. SMS command structure:

smspassword connect 92.62.134.34,9015,TCP

*smspassword - password is used in the configuration "Authorized numbers", if a password is not used then a space symbol should be used instead.

6 - When "Request Status" changes to "Ready", go to the "CFG reception date" column and click on the date to download the CFG file (double-check if the date is the current one to avoid downloading an outdated CFG):

7 - A download pop-up will appear. Click on Save.

8 - Go to the folder where you saved the file. The file name is composed of the device IMEI plus the timestamp of the download. Change its extension from the generic .cfg to the one appropriate for the device hardware type:

Note: To change the extension of the configuration file, select it in the folder, right-click with the mouse, and select "rename" (or by selecting the file, press F2).

Name changing example (of HCV5 device):

Original:

866562060899999_2023-09-04 08_38_39.cfg

Final:

866562060899999_2023-09-04 08_38_39.ft5c

Hardware (HW) types and configuration file extensions:

HCV5: .ft5c

LCV5: .fl5c

Pro5: .fp5c

HCV5 Lite/Pro5 Lite: .fg5c

Trace5-LTM (pre-revision): .fa5c
​

Trace5 NA: .fb5c

Trace5 (all other variants): .fd5c

FM-Tco4 HCV: .ft4c

FM-Tco4 LCV: .fl4c

FM-Pro4: .fp4c

FM-Eco4: .fe4c

FM-Eco4 S: .fk4c

FM-Eco4 T: .fk4c

FM-Eco4 RS T: .fj4c

FM-Plug4: .fo4c

Configuration basics

How to update device configuration (CFG) via LCM

How to update device firmware (FW) via LCM

How to update/check status of Extender for HCV5-Lite/Pro5-Lite devices