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How to reset/delete CANbus values on previously used device
How to reset/delete CANbus values on previously used device
Albert Basiul avatar
Written by Albert Basiul
Updated over 7 months ago

Description:

When an already-used device is installed in a new vehicle it for a while sends data with previous mileage. Only after some movement new updated value received, which causes the data to jump and for that day the mileage calculation is incorrect.
How to reset device CAN data memory to avoid these jumps?

Required information:

Information needed to perform the task (plus who needs to provide it)

Imei and Phone number

Client

Current mileage value

Client

Recommended tools:

link all the apps needed to perform the task

Application

Download link

Admin panel or Phone

Steps:

1. Collect required information: mileage value, phone number and SMS password if used.

2. Using SMS command setvalue set required CANbus parameter: https://doc.ruptela.com/articles/#!tracking-devices-publication/setvalue

Command Structure

SMS command structure: <password> setvalue <ID> ,<value>

Where:

<ID>

Enter the IO ID.

<value>

Enter the IO value.

Command Example

SMS command example: password setvalue 65,0

Response

Response example: 114,0.

The response format depends on these options:

1. If IO value was changed successfully, then format is: ID,value

2. If FM device failed to change IO value, then format is: ID,fail

3. If the value change for specified IO is not supported, then format is: ID,unsupp

4. If the FM device is even failed to parse the ID or data is incorrect: Set IO value data incorrect

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