Description:
Recommended when device received a configuration file from LCM "Device cfg update" module and is not accessible and not sending data to TT2 at the moment, so reaching the device to get the configuration file is not feasible.
Note: Be aware that since the CFG was uploaded, it may have been modified using SMS command or other means.
Required information:
IMEI or another object ID |
Steps:
2- Go to Device CFG update
2- Search for the object or for the configuration file name that you are want to download as in the following screenshot:
3- Copy the name of the configuration file fully with its prefix as it appears inn the Soft name column.
If the file name starts with "root_" this means that the file was uploaded to LCM super admin database.
If it has a numeric prefix like "1000_" it means it was uploaded to the service provider own LCM database.
4- In your browser address box you should form a link to request to download this file as described in the examples below.
5- A download pop-up should appear to select where to save the file.
Note: If a pop-up does not appear is most probably because it has since been deleted from the database.
Example with root_ prefix:
The following is the format of the URL:
track.ruptela.lt/fwconfigs/root_filename
You want to download a file named:
root_CMY_GWC_with_Ibutton.fe4c
You will need to form your URL as follows:
Example with numeric prefix (in this case 1000_):
The following is the format of the URL:
track.ruptela.lt/fwconfigs/serviceproviderID/serviceproviderID_filename
Service provider ID 1000 uploaded a configuration file named:
"00.03.25_HCV_CAN-TachoRe_CAN2-FMS250.ft4c"
it will be stored in the database as:
"1000_00.03.25_HCV_CAN-TachoRe_CAN2-FMS250.ft4c"
to download the file you will need to form the request as follows: