Description:
This information is useful for tickets that requests information such us:
- Visible state of SP objects (what determines if they are billed or not)
- Payment plans of SP objects (what determines the feature availability in TT2)
- Activity of SP objects (LAST ACTIVE DATE column, to check if objects are still being used or not)
Required information:
Service Provider name |
Steps:
1- Connect to Ruptela VPN.
2- Login to ERP.
3- Go to SIM&RENT > Trust Track service provider > Service Provider name *search:"service_provider_name" > *click on the search result
4- Go to Objects under Links on the right side of the page:
5- Click on the records displayed information on top right of the results table
6- Select Unlimited.
7- Unfold the lateral option bar clicking on "«"
8- Click on Export current view
9- Download .xls file named contract.trusttrack.object.xls
Note: VISIBLE column information will not be extracted to the excel file. However, you can filter the column before the export and download the file two times (one for VISIBLE=true and one for VISIBLE=false). Thereafter mark the objects manually on the spreadsheets and join them if required.