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Template for troubleshooting article creation
Template for troubleshooting article creation
Albert Basiul avatar
Written by Albert Basiul
Updated over 7 months ago

Description:

Expand on the title's information.

Common causes:

If applicable, expose the common things that cause this issue.

  • cause 1

  • cause 2

Required information:

Information initially needed in order to troubleshoot the issue (plus who needs to provide it)

Information 1

Information 2

Recommended tools:

Link all the apps needed in order to perform the task

Application

Download link

Related documentation:

Title and link

Description

Steps:

1- Detail the steps to be taken (recommended to add picture to each step). Highlight in bold the main action of each step.

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2- If an step is covered in a separate article, please provide a link to that article.

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mceclip1.png

3- Add appropriate labels to the article to aid in its traceability by other supporters.

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3- When finished, do not forget to Publish it and to set the correct settings.

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Further reading:

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