Issue description:

The client is complaining that he does not receive Ruptela products news, critical incident communication, etc. This article explains how to add the client to Ruptela newsletter mailing list in the MailerLite platform.

Cause of the issue:

The client was not included in the list of recipients automatically, therefore shall be added manually.

Actions:

3. Next, press on Subscribers:

4. Press on Add subscribers

5. On this module, there are several options of how to add new subscriber. The most commonly used might be “Add single subscriber”.

5.1. Enter Client's Email, and Name (more client details can be added by pressing on “Show more Fields”).

5.2. Add subscriber to a Group based on client’s region, type (Service provider/End user), and preferences (you can select multiple groups).

5.3. Click "Add Subscriber":

Expected outcome:

After these steps, the client will start receiving Ruptela newsletters.